Telecommunications Specialist

3 weeks ago


Salt Lake, Utah, United States Utah Transit Authority Full time
Job Summary

Utah Transit Authority is seeking a highly skilled Telecommunications Specialist to join our team. The successful candidate will be responsible for designing, implementing, maintaining, and repairing server, voice, and related video communication systems and networks, including call centers and control centers.

Key Responsibilities
  • Provide technical support for voice networks, circuits, and Enterprise Unified Communications with related voice and video systems.
  • Design and implement telecommunication systems, including network and server-related components.
  • Manage and integrate 3rd-party platforms and systems.
  • Develop and align objectives to organizational technology practices.
  • Develop recommendations and objectives related to change policies or procedures.
Requirements
  • Bachelor's degree in a field related to computer hardware, software, or information systems.
  • 8 years of directly related work experience with Enterprise Unified Communications, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Unified Contact Center (UCCX), and Cisco Emergency Responder (CER).
  • 8 years of experience with telecommunication carriers, associated circuits, and provisioning.
  • 8 years of experience with call routing, SIP, QoS, VOIP, and TCP/IP.
  • 4 years of experience administering virtual servers, such as VMware ESX.
Preferred Qualifications
  • IT-related professional certifications, such as CCIE Collaboration, CompTIA A+, CompTIA Network+, CompTIA Linux+, CompTIA Security+, VMware Certified Professional (VCP), and Red Hat Certified Engineer (RHCE).
  • Experience with copper cross-connects, 66 blocks, and 110 blocks.
  • Experience with low-voltage infrastructure cabling.
  • Project management experience.
  • Self-driven and motivated to learn the skills needed to perform the duties of the job.
What We Offer
  • A competitive salary of $79,000 annually based on experience.
  • A comprehensive benefits package, including health, dental, vision, life/AD&D, short-term and long-term disability insurance, and flexible spending accounts.
  • 22 days of accrued paid time off, increasing with tenure at UTA.
  • 10 paid holidays and two paid floating holidays per year.
  • Retirement options, including a pension plan and 457 contribution plan.
  • Tuition reimbursement for higher education.
  • Training, development, and career advancement opportunities.
  • Paid parental leave for birth, adoption, and child placement.
  • Free transit passes for employees, spouses, and dependent children.
  • Employee assistance program, including counseling, legal services, and financial planning.
  • UTA Well, a comprehensive wellness program.
  • Free on-site fitness facilities and discounted membership to VASA Fitness.


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