Guitar Instrument Specialist
5 days ago
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
We believe in creating inclusive environments that put our customers first, all while fulfilling our mission.
Job Overview
This role provides an opportunity to combine your passion for music with technical skills to provide exceptional customer service and drive sales in the guitar repair department. As our Guitar Instrument Specialist, you will be responsible for interacting with customers, ensuring a positive customer experience and providing expert knowledge on instrument maintenance and repair services.
Responsibilities:
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store owned gear, as requested
- Complete warranty repair work
- Interact with customers to ensure a positive customer experience
- Work through GC certification program to gain a base understanding of products and sales techniques
Requirements:
- Skilled understanding of repairing Guitars
- Foundational product knowledge on Guitar Center products
- Excellent communication and interpersonal skills
Benefits:
- Competitive salary: $18.50/hr - $27.00/hr plus commission depending on background and experience
- Robust benefits package including medical, dental, vision, 401K, paid time off and employee discount program
- Opportunities for career growth and professional development
About You
We're looking for a highly motivated and detail-oriented individual who shares our passion for music and has a strong desire to learn and grow with our team. If you have a strong work ethic and are excited about the opportunity to join a dynamic and fast-paced environment, we encourage you to apply.
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