Guitar Instrument Specialist

15 hours ago


East Liverpool, Ohio, United States Guitar Center Full time

About Guitar Center

Guitar Center is a leading music retailer that embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As a key member of our team, you will be part of an exciting journey that brings people together through music.

Job Description

The Retail Guitar Repair Tech at Guitar Center provides maintenance and repair services on customer-owned instruments while maintaining store inventory. This role emphasizes exceptional customer service, craftsmanship, and the ability to connect with customers meaningfully. You will interact with customers, ensuring a positive customer experience, service customer-owned instruments with a high level of craftsmanship, maintain store owned gear, complete warranty repair work, and additional duties as assigned.

Key Responsibilities:

  • Provide expert maintenance and repair services on customer-owned instruments
  • Maintain store inventory and ensure timely completion of warranty repair work
  • Interact with customers to deliver exceptional customer service and build strong relationships
  • Collaborate with other team members to achieve business objectives and drive sales growth

Requirements

To succeed in this role, you should have:

  • A skilled understanding of repairing guitars
  • Fundamental product knowledge of Guitar Center products (preferred)

What We Offer

Guitar Center offers a competitive salary range of $16.00-$24.00 per hour, plus commission opportunities based on performance. We also provide a comprehensive benefits package, including medical, dental, vision, 401K matching, paid time off, and tuition reimbursement options.

In addition to a rewarding career, we offer a dynamic work environment that fosters creativity, collaboration, and growth. If you're passionate about music, customer service, and delivering exceptional results, we encourage you to apply for this exciting opportunity.



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