Guest Experience Manager

3 days ago


Goshen, Indiana, United States Hacienda Mexican Restaurants Full time

Hacienda Mexican Restaurants seeks a talented Greeting Specialist to join our dedicated team

Job Overview:

The Greeting Specialist is responsible for delivering world-class service to our guests, ensuring seamless interactions, and maintaining a clean and welcoming atmosphere.

Main Responsibilities:

  • Greets guests warmly and ensures their needs are met promptly
  • Manages cash and credit transactions efficiently
  • Provides personalized service and resolves any issues efficiently
  • Collaborates with colleagues to achieve common goals and exceed guest expectations
  • Maintains knowledge of menu items, promotions, and events

Requirements:

  • Previous experience in food and beverage service or related field preferred
  • Excellent communication and teamwork skills
  • Ability to multitask and prioritize tasks effectively
  • Basic math skills and accuracy with handling cash transactions
  • Availability to work flexible schedules, including evenings and weekends

Compensation and Benefits:

  • Salary: $14.75 - $16.25 per hour
  • Free meals during shifts and discounts on merchandise
  • Professional development opportunities through workshops and training sessions
  • Tips and commissions on sales


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