Learning Experience Architect
1 week ago
The estimated annual salary for this position is $80,000 - $120,000. RiverTech offers a comprehensive benefits package and competitive pay.
Job OverviewThis role requires an Instructional Design Specialist to support the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in developing and facilitating training programs. The successful candidate will work closely with the Government oversight team to enhance the enterprise-wide training development and facilitation capabilities.
Duties and Responsibilities- Analyze and assist with the planning, development, and coordination of training programs, including web-based and classroom training curriculum development, drafting training modules, creating examinations, defining course structure, scheduling courses, and facilitating in-person/virtual training.
- Work with ADM LMD leadership and interview LMD SMEs to identify and assess training objectives and needs, evaluate and strategize training delivery options, and research and develop course materials for both classroom and online training.
- Organize, distribute, and archive training materials.
- Use and manage an electronic file sharing site, Microsoft SharePoint, allowing for the storage, updating, and sharing of curriculum with appropriate Government and contract staff.
- Document procedures related to curriculum utilization and training delivery.
- Maintain policy and training metrics and provide periodic status updates.
- Prepare reports and briefings describing the results of monitoring and evaluation activities, and recommend appropriate actions to ensure the quality of training.
- Provide expert assistance in the development of recommendations, processes, and optimal approaches to support business planning and coordination.
- Collaborate with stakeholders to develop and implement the training rollout plan, ensuring training is properly available in the agency's Learning Management System (LMS) and that the target audience completes the training as required.
- United States citizenship is required for this U.S. government program.
- Ability to obtain/maintain Secret clearance eligibility and favorable pre-employment USCIS Entry on Duty (EOD) and Suitability Determinations.
- Bachelor's Degree in a security, training, or related discipline; additional work experience if deemed adequate may be substituted.
- Minimum of three (3) years of work experience relevant to the information provided within the position overview and duties and responsibilities listed above.
- Successful completion of pre-employment background investigation with results allowing for continued consideration for employment.
- High level of proficiency with Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and SharePoint.
- Experience with training development software such as Captivate, Articulate, Camtasia, or similar training development software.
- Demonstrated ability to produce detailed and independent written correspondence to communicate operational requirements.
- Excellent customer service, oral and written communication skills.
- Strategic planning, prioritization, organizational skills, and attention to detail.
- Ability to think logically and work effectively within group settings or independently with minimal supervision.
- Ability to receive general guidance and instructions from a supervisor or via established standard operating procedures.
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