Team Leader

1 week ago


Bel Air, Maryland, United States Buffalo Wild Wings - Bel Air Full time
Assistant Operations Manager Job Description

The Assistant Operations Manager is vital in guaranteeing that team members deliver outstanding service to patrons, emphasize collaboration, and connect with the local community. This role involves supervising restaurant functions, managing personnel, providing direction, coaching team members, and aiding in the enhancement of sales and profitability while maintaining operational excellence.

Key Responsibilities:
  • Crafting unforgettable dining experiences that encourage customer loyalty
  • Emphasizing guest-centered service and hospitality competencies among Managers and Team Members
  • Overseeing human resource activities such as hiring, training, and performance evaluation
  • Facilitating team meetings for effective communication and training
  • Ensuring cleanliness and compliance with safety regulations
  • Executing new company strategies and protocols
  • Managing shifts to meet sales and profit objectives
Requirements:
  • Valid food safety and alcohol service certifications
  • Knowledge of labor regulations, health standards, and safety protocols
  • Strong people management, communication, and organizational abilities
  • Willingness to work flexible hours, including weekends and holidays
  • Capability to instruct and inspire team members
Physical Demands and Work Environment:
  • Employee must be capable of performing physical tasks and working in a moderately noisy environment
  • Reasonable accommodations available for individuals with disabilities
  • Vision and manual dexterity requirements

Company Benefits:

  • Pay on demand
  • Competitive salary
  • Discounted meals
  • Tuition reimbursement
  • Additional benefits and vacation time


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