TPO Program Manager

7 days ago


San Francisco, California, United States Q-Cells Full time
Role Overview

The TPO Special Projects Manager will play a crucial role in building and executing processes and products to support the Third Party Owned operational workflow.


This position will coordinate with business partners across the organization to intake and prioritize business needs for process enhancements for TPO project milestones. The Special Projects Manager will support and contribute to the business's operations in scaling the company's growth.


This role will report to the Head of EnFin Strategy & Ops or another member of senior management designated by the President of the EnFin or Head of EnFin Strategy & Ops.


The position may be remote or based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with an in-office schedule set at the direct manager's discretion in accordance with company policies and procedures. Remote options are available for exceptional cases.


Key Responsibilities
  • Manage the creation and rollout of processes and products for EnFin TPO program to align with internal risk policies, investor, and market requirements.
  • Thoroughly test new procedures and processes to ensure a smooth transition to the designated party.
  • Intake and prioritize business needs from internal and external stakeholders with a focus on driving sales volume from Partner Installers.
  • Subject Matter Expert for all EnFin TPO operational processes and requirements.
  • Review reports and other performance data to measure productivity and goal achievement to determine areas needing cost reduction, program enhancements, and document areas of improvement and excellence.
  • Coordinate across the organizations, collaborate with relevant EnFin team to create, and manage TPO Program updates and announcements to our Partner Installers, including verifying the contents of the TPO Partner Newsletter and targeted notifications as applicable.
  • Partner Portal UI/UX Improvements for TPO Program by collaborating with the EnFin Dev team to add new features and improvements to existing Partner Portal for better customer experience.
  • Prepare TPO project's revenue & cost information to EnFin finance team for revenue & asset recognition. Project is Clear Light, self-financed asset, ensure to update all transaction results & manage updated information in Salesforce.
  • Collaborate with Capital Market & Finance team for asset-selling status including custodian file status management and sold & refund projects management.
  • Build automation process to implement in Salesforce and NetSuite for above 'financial operation' manual process.
  • All other assignments and special projects, as requested by management.

Requirements
  • Bachelor's degree in business administration, finance, operations, or related field with a minimum of 5+ years' experience in project management or working with TPOs.
  • Previous work experience in solar finance or EPC.
  • Fluency in MS Project or equivalent project management software.
  • Strong project management skills with an ability to manage multiple, concurrent projects to meet aggressive deadlines.
  • Desire and intellectual curiosity to proactively engage with business partners to identify opportunities for business process improvements and cost savings.
  • Familiarity with customer-relationship management (CRM) software programs.
  • Advanced knowledge of business operations and project planning.
  • Skilled in the ability to identify future business opportunities and mitigate compliance risks.
  • Excellent ability to communicate among construction, technical, and non-technical personnel, both internally and outside the company.


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