Rooms Operations Strategic Business Leader
3 weeks ago
We are seeking a results-driven ROOMS OPERATIONS STRATEGIC BUSINESS LEADER to join our team at Marriott International. This is an excellent opportunity for someone who is passionate about driving business growth and leading high-performing teams.
Job Summary:
- This role is responsible for developing and executing strategies to drive revenue growth, improve guest satisfaction, and enhance operational efficiency in the Front Office.
- The successful candidate will have a proven track record of success in hotel management, with experience in leading large teams and implementing strategic initiatives.
- This is an excellent opportunity for someone who is passionate about hospitality and wants to make a real impact in the industry.
Responsibilities:
- Develop and implement strategies to drive revenue growth, including upselling and cross-selling opportunities.
- Lead and manage a team of Front Office staff, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to deliver exceptional customer service.
- Monitor guest feedback and satisfaction scores, identifying areas for improvement and implementing changes to drive up service standards.
- Collaborate with other departments, such as Housekeeping and Recreation, to ensure seamless delivery of services and achieve business objectives.
About Us:
Maryott International is a global leader in the hospitality industry, known for our commitment to excellence and our passion for delivering unforgettable guest experiences. Our teams are passionate, driven, and dedicated to making a difference in the lives of our guests and colleagues alike.
What We Offer:
- A competitive salary range of $135,000 to $161,000 per year.
- A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
- Opportunities for professional development and career advancement.
- A collaborative and dynamic work environment that values diversity, equity, and inclusion.
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