Sales and Operations Manager

3 weeks ago


Dublin, Ohio, United States Orangetheory - Franchise #0279 Full time

We are seeking a highly motivated Sales and Operations Manager to join our team at Orangetheory - Franchise #0279.

Job Overview

The ideal candidate will have 3 years of customer service experience, with a proven track record of providing exceptional service in a fast-paced environment. As a Sales and Operations Manager, you will be responsible for managing the lead funnel, welcoming members by name, and taking accurate class attendance.

Key Responsibilities:
  • Manage the lead funnel: following up with prospects who have expressed interest in trying Orangetheory, booking their first class, and providing them an exceptional first-time guest experience.
  • Welcome members by name and take accurate class attendance.
  • Maintain brand compliance through following all OTF systems and procedures.
  • Assist with keeping the studio clean and organized.
Requirements:
  • 3 years customer service experience preferred.
  • Excellent verbal and written communication skills.
  • Ability to multi-task and manage member questions or concerns.
Compensation:

$50,000 - $60,000 per year + individual commission.

Benefits:
  • Workout for FREE.
  • Health Insurance.
  • Paid Time Off.
  • 401K match.


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