Order Fulfillment Specialist

7 days ago


Pittsburgh, Pennsylvania, United States Della Infotech Full time
About the Job Opportunity

We are seeking an experienced Order Fulfillment Specialist to join our team at Della Infotech. In this role, you will be responsible for processing customer orders efficiently and effectively, ensuring timely delivery of products to our clients.

Main Responsibilities
  • Process customer orders in the SAP system, maintaining accurate records and communicating with clients as needed
  • Coordinate shipping and delivery between customers and plants, requiring knowledge of logistics procedures and regulations
  • Review requests for special pricing, ensuring consistency and alignment with current terms
  • Investigate and resolve customer deductions, identifying contributing factors to prevent future issues
  • Report inventory shortages or issues to management, assigning available inventory to meet client needs
Required Skills and Experience
  • Bachelor's degree in Business, Logistics, or Supply Chain, or equivalent experience
  • Proficient working knowledge of SAP (or similar ERP) in a manufacturing environment
  • Strong organizational, communication, and time management skills
  • Excellent problem-solving, persuasion, negotiation, and conflict resolution skills
Estimated Salary Range

The estimated annual salary for this role is $75,000 - $95,000, based on experience and qualifications.



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