Order Management Representative I

6 days ago


Pittsburgh, Pennsylvania, United States Covestro AG Full time

Are you looking for a challenging role in the supply chain industry? Covestro AG is seeking an experienced Order Management Representative I to join our team. The successful candidate will play a critical role in ensuring seamless order processing and customer satisfaction.

About Covestro

Covestro is a global leader in the production of high-quality chemical materials. We empower our employees to push boundaries and make a meaningful impact on the world.

Job Description

The Order Management Representative I will be responsible for:

  • Performing operational customer order and inquiries handling to provide professional customer support and maintain customer satisfaction.
  • Handling entry-level accounts with high levels of automation and low complexity, but still with high volumes due to standardization and automation.
  • Executing day-to-day Order Management operational tasks with direction from management or senior members of the group in the areas of Order Management.
  • Responsible for timely and accurate order processing with frequent audit checks.
  • Responsible for all manual order entry received via phone, fax, email, etc.

The ideal candidate will have a strong background in supply chain management, excellent communication skills, and the ability to work effectively in a team environment.

Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Supply Chain Management, business, or a related field.
  • Familiarity with supply chain processes and key integration areas.
  • 1-3 years of experience working in an order management or customer service position within a Supply Chain for a Chemical or Manufacturing company.
  • Working knowledge of SAP order processing applications, including Customer Relationship Management Systems and SAP Cloud for Customer (C4C) solutions.
Benefits

We offer a competitive salary, benefits package, and opportunities for professional growth and development.

Estimated Salary: $55,000 - $70,000 per year.

Equal Employment Opportunity

Covestro AG is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from diverse backgrounds and perspectives.



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