Hospitality Service Professional
3 days ago
This role involves taking and serving food and drink orders, resolving customer issues, and providing exceptional service in a fun and dynamic environment.
Salary InformationWe offer a competitive salary of approximately $45,000 per year, commensurate with experience.
Job Responsibilities
- Taking orders from customers for food and beverages, ensuring accuracy and attention to detail.
- Checking with customers to ensure their meals meet expectations and addressing any issues promptly.
- Maintaining knowledge of our menu items, promotions, ingredients, and preparation times to provide informed recommendations.
- Communicating customer orders to kitchen staff effectively, ensuring timely delivery.
- Celebrating customer payments and providing change in a courteous and efficient manner.
- Prior restaurant experience is preferred but not required; enthusiasm and a passion for delivering excellent customer service are essential.
- The ability to stand, walk, and carry food trays for extended periods is crucial, as is the capacity to multitask efficiently in a fast-paced environment.
- Excellent communication skills, both verbal and non-verbal, are vital for responding to customer needs and concerns.
- A friendly, courteous, and professional demeanor is expected at all times, as is a strong commitment to teamwork and collaboration.
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