Chief Underwriting Officer, West Zone

2 weeks ago

Denver, Colorado, United States The Hanover Insurance Group Full time
Job Summary

The Hanover Insurance Group is seeking a highly skilled and experienced Regional Chief Underwriting Officer (CUO) to join our West Zone team. As a key member of our Middle Market and Field Commercial Lines Leadership, you will be responsible for driving sales underwriting excellence and ensuring performance meets profit and growth objectives.

Key Responsibilities
  • Develop and implement long and short-term underwriting strategies to increase our presence in the market and achieve profit and growth objectives.
  • Establish underwriting and product implementation strategies that meet our growth and profit goals while reflecting marketplace conditions.
  • Collaborate with regional underwriting staff to ensure production, financial, and underwriting objectives are achieved, including portfolio management and strategic underwriting decisions.
  • Interact with regional underwriting staff, including Regional Executives, Regional Vice Presidents, and Middle Market Underwriters, to provide oversight and guidance on their respective books of business.
  • Monitor and take appropriate underwriting actions in conjunction with underwriting staff.
  • Develop and maintain relationships with Operations, Loss Control, and Claims to operationalize underwriting decisions.
  • Collaborate with Actuarial and Industry Solutions Teams to enhance products, underwriting policies, and risk appetite as needed.
  • Recommend updates to underwriting guidelines and monitor production and rate levels.
  • Proactively respond to regulatory and legal environment.
  • Build and maintain customer and agent relationships.
  • Maintain a keen understanding of industry competitors in each market segment, identifying trends and emerging issues, and closely monitoring underwriting results for the region.
  • Participate in underwriting audits and internal quality review audits from a Home-Office perspective.
  • Collaborate with all relevant parties to acquire and develop talent required to execute effectively.
  • Assure compliance with corporate and regulatory requirements.
Requirements
  • Ability to collaborate with and influence senior-level field leadership, working across multiple branches and regions.
  • Ability to effectively coach managers and Sales Underwriters, balancing multiple priorities in a dynamic and fast-paced environment.
  • Excellent communication skills, including face-to-face interactions, presentations to groups, and strong phone skills, along with sound written communications.
  • Passion for driving actions and achieving results, with a competitive spirit of winning and an orientation towards achievement.
  • Bachelor's degree required.
  • 10+ years proven property-casualty underwriting experience, with broad underwriting experience across classes of business and lines of business in a middle market environment.
  • High degree of business, insurance, and marketplace knowledge.
  • Clearly demonstrates specific knowledge requirements in the areas of underwriting, book management, marketing, and product development.
  • Solid understanding of Commercial Lines products, financials, issuing systems, service requirements, and overall goals and objectives.
Career Development

The Hanover Insurance Group is committed to supporting your career growth and development. Through on-the-job experiences, personalized coaching, and our robust learning and development programs, we encourage you to grow and develop at every level.

Benefits
  • Comprehensive benefits, including medical, dental, vision, life, and disability insurance.
  • 401K with a company match.
  • Tuition reimbursement.
  • PTO.
  • Company-paid holidays.
  • Flexible work arrangements.
  • Cultural Awareness Day in support of IDE.
  • On-site medical/wellness center (Worcester only).

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