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Shift Manager Position

4 weeks ago

Harvard, Illinois, United States McDonald's Full time

Restaurant Leadership Role

McDonald's is seeking a skilled Shift Manager to lead our team and drive customer satisfaction. As a Shift Manager, you will be responsible for overseeing crew schedules, providing encouraging leadership, and ensuring a high level of performance from the team.

Key Responsibilities:

  • Lead the experience: Handle and oversee crew schedules
  • Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
  • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards
  • Take action first: Take measures around safety, security, inventory, and profitability
  • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
  • Be results oriented: Drive and expect a high level of performance from the team

Requirements:

  • Passion for helping and serving others (customers and fellow team members)
  • Strong customer service and support focus
  • The ability to communicate effectively and anticipate customer needs
  • Provide solutions and make decisions in a fast-paced environment

About McDonald's:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.