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Diesel Mechanic Supervisor

2 months ago

Boise, Idaho, United States Rush Enterprises Full time
Job Summary

The Service Operations Manager is responsible for ensuring that our diesel mechanics perform repairs efficiently and effectively, while maintaining a high level of customer satisfaction. This role requires strong leadership and technical skills to manage a team of skilled technicians.

Key Responsibilities
  • Team Management: Recruit, hire, and motivate qualified diesel mechanics to join our team.
  • Technical Support: Assist mechanics in developing their skills with the support of the Service Manager.
  • Repair Scheduling: Schedule repair work and assign technicians to mechanical segments that match their skill level to ensure quality.
  • Quality Control: Ensure that all repairs are assigned to mechanics in an equal and fair manner, and provide technical support when necessary.
  • Progress Monitoring: Check progress of each repair order throughout the day, and maintain high-quality repairs and minimize comebacks.
  • Productivity Monitoring: Monitor mechanics' daily productivity reports and corresponding payroll records.
Requirements
  • Education: High school diploma or general education degree (GED).
  • Experience: Two years related shop and technician supervision experience.
  • Certifications: Commercial drivers license and insurability with our company's carrier, ASE Master Certification program, Diamond Certification Program, Cat, Cummins, Eaton, Fuller, or other appropriate manufacturer certifications.
Benefits

We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude, and integrity.