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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and helping them achieve their financial goals.
Key Responsibilities- Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and providing personalized service.
- Insurance and Financial Services: Educate customers about insurance options and financial services, identifying their needs and providing solutions.
- Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and market appropriate products and services to customers.
- Competitive Compensation: Hourly pay plus commission/bonus, providing a competitive income potential.
- Benefits: Paid time off (vacation and personal/sick days), flexible hours, and growth potential within our agency.
- Training and Development: Opportunities for professional growth and development, including training programs and licensing requirements.
- Customer Focus: Excellent communication skills, written, verbal, and listening, with a strong ability to build relationships.
- Marketing and Sales: Interest in marketing products and services based on customer needs, with a proactive approach to problem-solving.
- Teamwork: Ability to work in a team environment, with a focus on collaboration and mutual support.
Our agency, Ryan Witte - State Farm Agent, is dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Alexandria, MN, and serve customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.
