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Compassionate Animal Adoption Specialist

2 months ago

Waukesha, Wisconsin, United States Humane Animal Welfare Society (HAWS) Full time
Animal Adoption Specialist / Front Office Coordinator

The Humane Animal Welfare Society (HAWS) is seeking dedicated and empathetic individuals to enhance our front office operations. As an Animal Adoption Specialist / Front Office Coordinator, you will be instrumental in facilitating the connection between animals and their future families.

Key Responsibilities:
  • Guide visitors through the adoption journey by offering insights into our available animals.
  • Conduct personalized adoption counseling sessions to ensure the best matches between animals and potential adopters.
  • Manage adoption documentation and ensure meticulous record-keeping.
  • Engage in animal intake processes as needed.
  • Collaborate with team members to maintain a tidy and welcoming environment.
  • Address sensitive matters with care and provide support to individuals making difficult choices.
  • Effectively communicate with adopters, volunteers, and other key stakeholders.
Qualifications:
  • Exceptional interpersonal and communication abilities.
  • Understanding of various animal breeds, behaviors, and care necessities.
  • Capability to thrive in a dynamic and fast-paced setting.
  • Willingness to work flexible hours, including weekends.
  • Proficiency in computer systems and data management.

Reporting Structure: This role reports directly to the Office Lead and Shelter Manager.