Branch Operations Coordinator

4 days ago


Opelika, Alabama, United States WELLS FARGO BANK Full time
About Wells Fargo Bank

We are a leading financial services company that provides a wide range of banking and financial services to individuals, businesses, and institutions. Our mission is to help our customers achieve their financial goals and improve their financial well-being.

About the Role

We are seeking a highly skilled and motivated Branch Operations Coordinator to join our team. As a Branch Operations Coordinator, you will play a critical role in supporting the day-to-day operations of our branches and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Customer Service: Provide excellent customer service to our customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Transaction Processing: Accurately process and approve teller transactions, ensuring that all transactions are completed in accordance with company policies and procedures.
  • Operational Activities: Complete operational activities, such as reconciliations and audits, to ensure that our branches are operating efficiently and effectively.
  • Risk Management: Identify and mitigate potential risks and issues, ensuring that our branches are operating in compliance with company policies and procedures.
  • Team Support: Provide support to our branch teams, including scheduling and operational tasks, to ensure that our branches are running smoothly and efficiently.
Requirements
  • Customer Service Experience: 2+ years of customer service experience, preferably in a banking or financial services environment.
  • Operational Skills: Strong operational skills, including transaction processing, reconciliation, and auditing.
  • Risk Management: Ability to identify and mitigate potential risks and issues.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development, including training and professional development programs.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced professionals.


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