Chief Events Technology Strategist

5 days ago


San Francisco, California, United States Encore Full time
About the Role

We are seeking a highly experienced and skilled Chief Events Technology Strategist to join our team at Encore. In this critical role, you will be responsible for leading a successful sales and operations team to achieve revenue and profitability goals.

Key Responsibilities
  • Account Management: Develop and maintain strong relationships with clients at all levels of their organization, providing exceptional customer service while focusing on customer retention. Identify key issues and decision-makers that will influence contract renewal and leverage internal resources to facilitate planning efforts.
  • Financial Management and Reporting: Drive results by managing an efficient and profitable operation with a focus on revenue maximization and profitability using cost control measures. Achieve financial goals for the location(s) by effectively directing labor, equipment sub-rentals, and other costs.
  • Operations Management: Direct operations teams to manage daily floor operations, including scheduling and equipment setups, operations, and strikes. Confirm inventory control procedures are in place to maintain proper inventory levels while ensuring safety, security, and quality assurance of equipment.
  • Sales Management: Hold Sales Managers accountable for maintaining a healthy pipeline to achieve established revenue targets. Lead sales forecasting efforts, ensuring accuracy and timeliness. Create and present information and reports related to performance, pipeline, forecasting, etc.
Job Qualifications
  • A high school diploma is required, with a bachelor's degree preferred.
  • 5+ years of audiovisual experience, 5+ years of sales/customer service experience, and 3+ years of operations supervisory/management experience.
  • Proficiency in computer hardware and software, including Microsoft Office.
  • Effective leadership abilities and a customer satisfaction and people development focus.
Work Environment

This role requires moderate exposure to outdoor temperatures and to dirt, sand, and/or dust. Team members will use high-end audiovisual equipment and electrical components and may be exposed to heights via lifts and ladders. Working times include irregular hours and on-call status, including days, evenings, weekends, and holidays.



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