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Customer Service Representative
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New Philadelphia, Ohio, United States BellStores Inc Full timeJob DetailsLevel: EntryJob Location: New Philadelphia, OHPosition Type: Customer Service RepresentativeSalary Range: $13.25 HourlyJob Shift: AnyDescriptionAs a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.Key ResponsibilitiesProvide exceptional, fast, efficient,...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
2 months ago
We are a local, eco-friendly lawn care company dedicated to providing a safe, effective, and affordable alternative to traditional, chemical lawn and pest programs. Our mission is to deliver exceptional customer experiences while promoting a healthy and sustainable environment.
Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for assisting existing and prospective clients, performing data entry tasks, and providing general office support.
Key Responsibilities- Data entry for new client leads and managing client information
- Responding to inbound calls and inquiries from clients
- Creating electronic quotes for existing and prospective clients
- Measuring lawns using a satellite software system
- Assisting with accounts receivable and managing client payments
- Providing general office assistance as needed, including preparing outbound bulk mailing projects
- Tech-savvy with the ability to learn cloud-based software quickly
- High attention to detail and strong organizational skills
- Excellent time management and communication skills
- Ability to remain focused while performing repetitive tasks
- Familiarity with Mac OS and basic computer operation
- Strong written and verbal communication skills
- Paid Personal Time
- Paid Holidays
- Health Insurance
- Retirement Plan With Company Match
- Employee Bonuses
- Company events
We maintain a laid-back environment with a great company culture. While we are serious about providing a great experience for our clients, we also like to have a lot of fun. This is a great opportunity to grow within a smaller, locally owned company.