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Customer Service Representative

2 months ago


New Philadelphia, Ohio, United States Choosegreenergrass Full time
About Choosegreenergrass

We are a local, eco-friendly lawn care company dedicated to providing a safe, effective, and affordable alternative to traditional, chemical lawn and pest programs. Our mission is to deliver exceptional customer experiences while promoting a healthy and sustainable environment.

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for assisting existing and prospective clients, performing data entry tasks, and providing general office support.

Key Responsibilities
  • Data entry for new client leads and managing client information
  • Responding to inbound calls and inquiries from clients
  • Creating electronic quotes for existing and prospective clients
  • Measuring lawns using a satellite software system
  • Assisting with accounts receivable and managing client payments
  • Providing general office assistance as needed, including preparing outbound bulk mailing projects
Requirements
  • Tech-savvy with the ability to learn cloud-based software quickly
  • High attention to detail and strong organizational skills
  • Excellent time management and communication skills
  • Ability to remain focused while performing repetitive tasks
  • Familiarity with Mac OS and basic computer operation
  • Strong written and verbal communication skills
Benefits
  • Paid Personal Time
  • Paid Holidays
  • Health Insurance
  • Retirement Plan With Company Match
  • Employee Bonuses
  • Company events
Work Environment

We maintain a laid-back environment with a great company culture. While we are serious about providing a great experience for our clients, we also like to have a lot of fun. This is a great opportunity to grow within a smaller, locally owned company.