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Patient Access Representative

4 weeks ago

Anderson, Indiana, United States Community Health Network Full time
Job Summary

The Patient Access Representative serves as the first point of contact for visitors entering our facilities, providing exceptional customer service and handling all aspects of patient access.

This role involves checking in and out patients, scheduling appointments, registering patients, verifying demographics and insurance, and performing data entry, authorizations, and pre-registration tasks.

The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work well under pressure in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors
  • Check in and out patients, schedule appointments, and register patients
  • Verify demographics and insurance information
  • Perform data entry, authorizations, and pre-registration tasks
  • Work effectively in a team environment
Requirements
  • Two years of experience in customer service or a healthcare office setting
  • High School Diploma or GED required
  • Excellent verbal and written communication skills
  • Ability to work well under pressure in a fast-paced environment
About Community Health Network

Community Health Network is a healthcare organization dedicated to providing exceptional care to our patients. We value our caregivers and strive to create a positive work environment that supports their growth and development.