Senior Clinical Operations Manager
6 days ago
We are seeking a highly skilled Senior Clinical Operations Manager to join our team at ChenMed. In this role, you will be responsible for overseeing the day-to-day management of back office center operations, ensuring seamless delivery of clinical services and exceptional patient care.
Key Responsibilities- Collaborate with Center and Divisional leaders to provide VIP service to patients, family members, and staff.
- Manage clinical operations to ensure organizational objectives relative to clinical performance metrics, growth strategy, and membership goals are regularly met and/or exceeded.
- Ensure proper back office staffing scheduling, approve staff payroll and PTO, plan for and manage staffing shortages.
- Perform direct patient care duties as/when needed, including all duties roles and responsibilities of a Care Promoter.
- Use data analytics and dashboards to assist with the development and execution of business strategies that increase revenue and quality ratings (HEDIS/STARS/Clinical Gaps) and support our core model.
To be successful in this role, you will need:
- A high school diploma or GED equivalent required.
- A minimum of 5 years progressive work experience in a medical clinic, hospital, or similarly regulated healthcare environment required.
- A minimum of 2 years management experience with direct reports required; in a medical clinic, hospital, or similarly regulated environment strongly preferred.
- Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required.
At ChenMed, we offer competitive compensation, comprehensive benefits, career development opportunities, and a dynamic work environment. Our employees enjoy great work-life balance and opportunities to grow professionally.
The estimated salary for this role is $85,000 - $110,000 per year, depending on experience and qualifications.
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