Clinical Operations Manager
4 days ago
We are seeking a highly skilled Clinical Operations Manager to oversee the day-to-day management of back office center operations at ChenMed. This role requires strong leadership and clinical expertise to ensure the delivery of exceptional patient care and operational efficiency.
Key Responsibilities- Leadership and Management: Collaborate with Center Leadership to design and implement clinical operation strategies that drive business growth and excellence in patient care.
- Clinical Quality and Compliance: Ensure adherence to regulatory requirements, OSHA, HIPAA, and other governing agencies' standards, while maintaining high clinical quality standards and internal audit requirements.
- Staff Supervision and Development: Lead high-quality selection, hiring, training, and education for clinical staff, including coaching, mentoring, and inspiring top performance.
- Patient Care and Experience: Perform direct patient care duties as needed, ensuring proper back office staffing scheduling, approving staff payroll and PTO, and managing staffing shortages.
- Data-Driven Decision Making: Utilize data analytics and dashboards to develop and execute business strategies that increase revenue and quality ratings (HEDIS/STARS/Clinical Gaps).
- Education and Experience: Active and good standing Licensed Practical Nurse (LPN) in current state of employment or nationally accredited Certified Medical Assistant required; minimum 5 years progressive work experience in a medical clinic, hospital, or similarly regulated healthcare environment; minimum 2 years management experience with direct reports.
- Skills and Qualifications: Highly developed healthcare operations and clinical acumen, superb knowledge and understanding of general clinical operations, practices, techniques, medical products, processes, and procedures; excellent oral and written communication skills, leadership, interpersonal, and organizational skills.
- Competitive Salary: $65,000 - $85,000 per year, based on experience and qualifications.
- Benefits: Comprehensive benefits package, including medical, dental, vision, life insurance, 401(k), and employee assistance programs.
- Growth Opportunities: Career development and advancement opportunities in a rapidly growing healthcare organization.
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Clinical Operations Manager LPN
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