Customer Service Representative

2 weeks ago


Auburn, Alabama, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions
  • Drive sales growth by promoting products and services, and making recommendations to customers
  • Process sales transactions accurately and efficiently, maintaining a high level of accuracy and attention to detail
  • Maintain a clean and organized store environment, adhering to company standards and policies
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least one year of experience in a customer-facing role, preferably in retail or sales
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Valid driver's license and reliable transportation
What We Offer

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also provide ongoing training and development opportunities to help you grow and succeed in your career.

At Sherwin-Williams, we value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.



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