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Healthcare Security Operations Manager

2 months ago

Downey, California, United States Blackstone Consulting, Inc Full time
Job Description

Job Summary:

The Protective Services Supervisor - Healthcare Security is a critical role within our organization, responsible for overseeing the day-to-day operations of the Healthcare Protection Officer (HPO) program. This includes ensuring the delivery of high-performance, professional, and technical security functions to protect patients, staff, physicians, visitors, property, and facilities from crime, disruptive activity, and workplace violence.

Key Responsibilities:

  • Protective Services Operations: Manage the day-to-day operations of the HPO program, including operational effectiveness, problem resolution, staffing, scheduling, supervision, and training.
  • Prevention of Workplace Violence (PWV) and Threat Management (TM): Provide support to prevent, investigate, and/or successfully resolve security threats and workplace violence. Manage assigned PWV programs, including providing Threat Assessment and Management (TAM) support to the service area or site Threat Management Team (TMT).
  • Program Management: Develop, scope, sequence, and track major programs, often with regulatory requirements. Develop, scope, sequence, and track incident reporting metrics that drive departmental goals and contribute to change management strategies.
  • Leadership and Communication: Provide leadership, direction, and support to assigned HPO personnel and resources. Effectively communicate and support local and system leadership decisions and initiatives, helping staff adapt to change through communication, education, problem resolution, and by setting a positive example.
  • Collaboration and Partnerships: Develop and maintain a good working relationship with local law enforcement agencies and community partners.

Requirements:

  • 5+ years Security, military, or law enforcement related experience
  • 3+ Healthcare security lead experience
  • Demonstrated success working in a highly regulated work environment
  • Demonstrated security leadership in a healthcare environment
  • Demonstrated training delivery, teaching, and curriculum development expertise
  • Must be knowledgeable of processes, tools, and techniques for assessing and mitigating security risk and workplace violence in diverse locations.
  • Must effectively manage subordinates
  • Must demonstrate a high level of integrity and professionalism to handle sensitive and confidential information
  • Demonstrated ability to set priorities and respond to changing demands from multiple sources in a fast-paced environment
  • Project management experience
  • Database management experience
  • PC skills including MS Word, Excel, Outlook, and PowerPoint

Preferred Qualifications:

  • Certified Protection Professional (CPP)
  • Professional Certified Investigator (PCI)

Additional Requirements:

  • Ability to pass physical aptitude test (PAT) which may include timed push-ups, sit-ups, physical agility assessment, and a life-sized dummy drag.
  • Valid Driver's License
  • California Bureau of Security and Investigative Service (BSIS) Guard Card