Field Engineer

2 weeks ago


New Port Richey, Florida, United States Ampcus Full time
Ampcus Inc. Job Opportunity

We are seeking a highly motivated and skilled Field Engineer to join our team at Ampcus Inc.

Job Title:

Field Engineer

Location:

Pasco, WA

Job Summary:

We are looking for a talented Field Engineer to provide technical support and maintenance for computer-related products, including desktops, laptops, printers, network devices, and software. The ideal candidate will have a strong background in troubleshooting and repairing computer hardware and software, as well as experience with network devices and peripherals.

Responsibilities:
  • Provide technical support and maintenance for computer-related products
  • Troubleshoot and repair computer hardware and software issues
  • Install and configure network devices and peripherals
  • Perform disk replacement on enterprise storage products
  • Test and certify PCs, networks, servers, and client-approved applications
  • Provide follow-up on problems or escalation
  • Maintain a high degree of professionalism in actions, demeanor, and dress
  • Ensure customer satisfaction throughout the service delivery transaction
  • Meet and maintain client-specific Service Level Agreements
Requirements:
  • Strong background in computer hardware and software troubleshooting and repair
  • Experience with network devices and peripherals
  • Ability to work independently and as part of a team
  • Excellent communication and customer service skills
  • Ability to meet and maintain client-specific Service Level Agreements
About Ampcus:

Ampcus Inc. is a certified global provider of technology and business consulting services. We are committed to delivering high-quality solutions and services to our clients.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.


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