Social Services Director

4 days ago

Columbus, Ohio, United States AndHealth Full time
Job Overview

We are seeking a highly skilled Social Services Manager to join our team at AndHealth. As a key member of our organization, you will play a crucial role in supporting patients by connecting them to local services and resources.

Key Responsibilities
  • Patient Assessment: Conduct comprehensive assessments of patients' social, emotional, and environmental needs, working closely with the existing care team to ensure comprehensive support and continuity of care.
  • Service Coordination: Identify and connect patients with appropriate local services, including housing, food options, behavioral health resources, transportation, and more.
  • Medicaid Enrollment: Assist patients in understanding and completing the Medicaid enrollment process, ensuring all necessary documentation is submitted and managed to completion.
  • Resource Management: Maintain an up-to-date directory of community resources and services available to patients.
  • Collaboration: Work closely with healthcare providers, case managers, and other social service organizations to coordinate care and ensure a seamless patient experience.
  • Advocacy: Advocate on behalf of patients to ensure they receive the services and support they need.
  • Documentation: Accurately document all patient interactions, assessments, and service referrals in the AndHealth app, and potentially the EHR.
  • Follow-Up: Provide ongoing follow-up with patients to ensure they are successfully connected to services and support their continuous engagement with needed resources.
Requirements
  • Bachelor's or Master's degree from an accredited institution.
  • A CCM is preferred.
  • An LSW license in the state of Ohio is preferred.
  • Minimum of 2 years of experience as a social worker, preferably in a healthcare or community services setting in and around Columbus.
  • Familiarity with local community resources and services and understanding of Medicaid enrollment processes.
  • Excellent interpersonal, communication, and organizational skills. Ability to work independently and as part of a multidisciplinary team.
  • Proficiency in using electronic health record (EHR) systems and adapting to new technologies as needed.
What We Offer
  • Equal investment and support for our people and patients.
  • A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly.
  • The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
  • A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
  • We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
  • Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Company, and Paid time off, Short- and Long-Term Disability, and more.

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