Social Services Director
4 days ago
We are seeking a highly skilled Social Services Manager to join our team at AndHealth. As a key member of our organization, you will play a crucial role in supporting patients by connecting them to local services and resources.
Key Responsibilities- Patient Assessment: Conduct comprehensive assessments of patients' social, emotional, and environmental needs, working closely with the existing care team to ensure comprehensive support and continuity of care.
- Service Coordination: Identify and connect patients with appropriate local services, including housing, food options, behavioral health resources, transportation, and more.
- Medicaid Enrollment: Assist patients in understanding and completing the Medicaid enrollment process, ensuring all necessary documentation is submitted and managed to completion.
- Resource Management: Maintain an up-to-date directory of community resources and services available to patients.
- Collaboration: Work closely with healthcare providers, case managers, and other social service organizations to coordinate care and ensure a seamless patient experience.
- Advocacy: Advocate on behalf of patients to ensure they receive the services and support they need.
- Documentation: Accurately document all patient interactions, assessments, and service referrals in the AndHealth app, and potentially the EHR.
- Follow-Up: Provide ongoing follow-up with patients to ensure they are successfully connected to services and support their continuous engagement with needed resources.
- Bachelor's or Master's degree from an accredited institution.
- A CCM is preferred.
- An LSW license in the state of Ohio is preferred.
- Minimum of 2 years of experience as a social worker, preferably in a healthcare or community services setting in and around Columbus.
- Familiarity with local community resources and services and understanding of Medicaid enrollment processes.
- Excellent interpersonal, communication, and organizational skills. Ability to work independently and as part of a multidisciplinary team.
- Proficiency in using electronic health record (EHR) systems and adapting to new technologies as needed.
- Equal investment and support for our people and patients.
- A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly.
- The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
- A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
- We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
- Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Company, and Paid time off, Short- and Long-Term Disability, and more.
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