Front Desk Lead

2 weeks ago


La Quinta, United States Homewood Suites Full time
About the Role

This Guest Experience Manager position requires a highly organized and detail-oriented individual who can manage multiple tasks simultaneously while maintaining exceptional customer service.

Key Responsibilities
  • Serve as a liaison between guests and hotel staff to resolve issues and ensure seamless guest experiences.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Manage front desk operations, including scheduling, inventory, and administrative tasks.
Qualifications
  • High school diploma or equivalent required.
  • One year of customer service experience preferred.
  • Excellent communication and problem-solving skills.
What We Offer
  • Competitive salary of $52,000 per year.
  • Health insurance, 401(k), and paid time off.
  • Opportunities for advancement and professional growth.


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