Medical Assistant

19 hours ago

Pompano Beach, Florida, United States Concentra Full time
Job Summary

Concentra is seeking a Medical Assistant - Patient Care Specialist to join our team. As a vital member of our patient care team, you will play a crucial role in providing exceptional care to our patients.

Our mission is to improve the health of America's workforce, one patient at a time. We are committed to delivering high-quality patient care and exceptional customer service.

The Medical Assistant - Patient Care Specialist is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment.

Key Responsibilities
  • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
  • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing
  • Assist providers during examination and treatment
  • Responsible for performing routine medical procedures as ordered by treating clinician
  • Prepare and assist clinician with procedure set up and injury care
  • Apply bandages, dressings and splints as ordered by the treating clinician
  • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
  • Complete quality assurance activities on equipment and medical devices
  • Maintain supplies, clean rooms and equipment, and stock exam rooms
  • Maintain and operate all medical devices and equipment, including calibration and record keeping
  • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
  • In partnership with center leadership, assist with patient flow and volume
  • Keep patients informed of expected wait times during all aspects of the center visit
  • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
  • Ensure accuracy in documentation
Requirements
  • Graduate of an accredited medical assistant program with completion of an externship highly preferred
  • At least one year of direct patient care experience as a medical assistant, or military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)
  • Knowledge of medical procedures and medical terminology
  • Working knowledge of occupational medicine requirements (state specific) preferred
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Able to communicate both verbally and in writing in a clear, and professional manner
  • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
  • Must participate in initial and ongoing training as required
  • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
  • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

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