Medical Assistant Professional

2 days ago

Pompano Beach, Florida, United States ChenMed Full time
About ChenMed

ChenMed is a family-owned and physician-led healthcare organization that is transforming the lives of seniors and changing America's healthcare for the better.

Job Summary

We are seeking a highly skilled and compassionate Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Key Responsibilities
  • Measure and record patient vital signs, interview and medical history
  • Catalog and communicate patient needs to the PCP, Clinician, Specialist, and/or other clinical personnel
  • Prepare patients for examinations and perform routine screening tests, assist physician with exams, explain treatment procedures and physicians' instructions to patients, and report any changes in patient conditions to the PCP, Clinician, Specialist, and/or other clinical personnel
  • Perform non-critical medical and therapeutic procedures based on medical instructions, collect phlebotomy and other lab specimens, perform basic waived lab tests, prepare and administer medications, change dressings, apply bandages, remove sutures, and perform first aid procedures under physician supervision
  • Maintain supplies, equipment, stocks, and sterilize instruments, practice OSHA safety standards, and perform accurate, legal, and ethical documentation at all times
  • Process patient phone messages, return calls, and route them to other team members as appropriate, call patients to obtain and relay pertinent information for the physician, and use the ChenMed Rx system to support physician medication dispensing
  • Provide health coaching to a defined group of patients to support healthy lifestyle choices, follow up with coached patients via weekly calls, and perform other duties as assigned and modified at manager's discretion
Requirements
  • Good business acumen and acuity
  • Sound knowledge and understanding of general medical assistant functions, practices, processes, procedures, techniques, and methods
  • Knowledge of medical products, terminology, services, standards, policies, and procedures
  • Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
  • Exceptional oral and written communication skills, time management skills, and organizational skills
  • Skilled in basic phone and computer operation
  • Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders
  • Mindset focused on resolving problems for patients and achieving team goals
  • Ability to maintain effective and organized systems to ensure timely patient flow
  • Ability to act calmly in busy or stressful situations
  • Proficient in Microsoft Office Suite products, including Word, Excel, PowerPoint, and Outlook, database, and presentation software
  • Ability and willingness to travel locally, regionally, and nationwide up to 100% of the time, flexible to work weekends as needed
  • Spoken and written fluency in English; bilingual (Spanish/Creole) a plus
Education and Experience Criteria
  • High school diploma or equivalent education (GED) required
  • Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training (i.e., foreign-trained physician, paramedic, etc.) required
  • A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, or similar in a hospital, medical clinic, or comparable environment or documented clinical rotation training can be substituted for work experience
  • Experience working with geriatric patients is a plus
  • EMR system experience preferred
  • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required within the first 90 days of employment

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