Administrative Support Specialist

4 days ago


Gainesville, Georgia, United States Team Pest USA Full time
Job Summary

Pest USA is a family-owned and operated pest control company with a strong commitment to customer service. We are seeking an experienced Office Administrator to provide support to our Branch Manager and Office Manager.

The successful candidate will be responsible for:

  • Managing high-volume customer service calls
  • Maintaining and updating customer account information in our customized database
  • Branch accounts receivable collections
  • Ensuring compliance with state and federal regulations, company policies, and guidelines
  • Providing exceptional customer service as the primary point of contact
  • Scheduling appointments for technicians and sales representatives
  • Processing customer payments and accounts receivable
  • Responding to answering service messages
  • Specializing in customer resolution and conflict resolution
  • Supporting other office administrative staff as needed

Requirements:

  • 21 years of age
  • Exceptional written and verbal communication skills
  • Experience working with Microsoft Office programs
  • Ability to multitask and prioritize tasks effectively
  • Excellent customer service skills

Pest USA offers a competitive compensation package, including medical, dental, and vision insurance, as well as paid time off and a 401(k) plan with company match.



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