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Client Relations Specialist
2 months ago
Are you dedicated to providing exceptional customer support? Champion Chevrolet Buick GMC is looking for committed Customer Service Representatives to enhance our vibrant team. This is an opportunity to advance your career in a dynamic and encouraging environment with considerable earning potential.
Why Work With Us?
- Attractive Compensation: Benefit from a competitive base salary along with commission opportunities, offering unlimited earning potential.
- Comprehensive Benefits Package:
- Medical, Vision, and Dental insurance
- 401(K) Retirement Savings Plan
- Paid Time Off and Holidays
- Exclusive Employee Discounts
- At least one Saturday off each month
- Career Growth: Opportunities for professional development and career advancement.
- Collaborative Atmosphere: Flourish in a supportive and team-oriented workplace.
Your Key Responsibilities:
- Customer Interaction: Conduct outbound calls to arrange appointments—no cold calling involved.
- Team Participation: Engage in team-building sessions to improve overall performance.
- Prompt Service: Respond swiftly to customer inquiries via phone, internet, and text using provided guidelines.
- Data Entry: Accurately input and update customer information in our CRM system.
- Performance Metrics: Strive to meet and exceed call metrics and key performance indicators (KPIs).
- Task Management: Organize responsibilities to adhere to departmental deadlines.
- Internal Coordination: Work collaboratively with internal teams to ensure smooth operations.
- Flexible Availability: Be prepared to work some evenings, Saturdays, and holidays as required.
Ideal Candidate Profile:
- Welcoming and Professional: Serve as the friendly voice for our customers.
- Energetic and Motivated: Bring enthusiasm and a positive outlook to the role.
- Relevant Experience: Previous experience in sales or a call center is advantageous.
- Customer Service Knowledge: Strong understanding of customer service principles and practices.
- Technologically Proficient: Basic computer skills and typing proficiency are essential.
- Industry Knowledge: Experience in the automotive sector or BDC is a plus.
- Hospitality/Call Center Experience: Candidates with backgrounds in hospitality or call center sales are encouraged to apply.
Commitment to Diversity: Champion Chevrolet Buick GMC is dedicated to fostering an inclusive workplace and is an Equal Opportunity Employer (EOE). We celebrate diversity and welcome applications from individuals of all backgrounds, regardless of age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Ready to Advance Your Career? If you are eager to make a significant impact and be part of a team that values excellence, consider this opportunity to become a Customer Service Representative at Champion Chevrolet Buick GMC.
