Sales Team Lead

1 day ago


Independence, Missouri, United States Petland Independence Full time
Job Description

The Sales Floor Lead is responsible for creating a positive and productive work environment on the sales floor, ensuring that Pet Counselors deliver exceptional customer service and meet business goals.


Key Responsibilities:
Develop and maintain a strong team culture that promotes open communication, collaboration, and a customer-centric approach.

Provide guidance and coaching to Pet Counselors to improve their sales skills, product knowledge, and customer interaction techniques.

Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to increase sales and customer satisfaction.

Maintain a high standard of appearance and professionalism, setting an example for staff and promoting a positive brand image.

Collaborate with other department heads to ensure seamless communication and coordination across the store.


Requirements:
Strong leadership and communication skills, with the ability to motivate and inspire team members.

Ability to analyze sales data, identify trends, and make informed decisions to drive business growth.

Flexibility and adaptability to work in a fast-paced retail environment, with a focus on delivering exceptional customer service.


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