Claims Management Specialist

2 weeks ago


Bentonville, Arkansas, United States Walmart Full time
Job Title: Case Manager I, Claims Management

At Walmart, we're seeking a highly skilled Case Manager I to join our Claims Management team. As a key member of our team, you'll play a critical role in resolving complex claims, mitigating legal risks, and collaborating with top professionals in the field.

Key Responsibilities:
  • Lead comprehensive claim investigations by reviewing medical and legal information, commissioning specialists, and synthesizing data from outside counsel to determine claim origins.
  • Manage the financial aspects of claims by establishing reserves, monitoring claim progress, and authorizing payments or facilitating denials, ensuring transparency and accuracy throughout the process.
  • Mitigate legal exposure by securing expert legal counsel, attending arbitrations, and influencing case law through sound decision-making and settlements.
  • Handle complex cases involving bodily injury, personal injury, and property damage by securing evidence, interviewing witnesses, analyzing medical reports, and managing multiple claims tied to a single event.
  • Present findings and reviews to senior management, providing legal and medical interpretations to guide decisions on high-stakes claims.
  • Negotiate settlements with customers, attorneys, and third parties by presenting investigative results and finding common ground for resolution.
  • Collaborate with stakeholders to drive results, ensure compliance, and continuously improve claims management processes.
  • Lead and mentor your team by providing training and development opportunities, fostering a culture of diversity and inclusion, and guiding associates to success.
What You'll Love About This Role:
  • You'll be at the forefront of investigating and resolving complex claims that have a significant business impact.
  • You'll collaborate with a wide range of experts, from field investigators to senior management, ensuring a diverse and dynamic work environment.
  • Your leadership and decision-making will help minimize legal risks and guide important settlements.
  • You'll have the opportunity to mentor a team and drive meaningful results while supporting continuous learning.

At Walmart, we offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.


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