Patient Services Coordinator

2 weeks ago


Acworth, Georgia, United States PT Solutions Physical Therapy Full time
Job Overview & Responsibilities:

At PT Solutions Physical Therapy, we're seeking a highly organized and detail-oriented Patient Services Coordinator to join our team.

Location: Acworth, GA

Job Summary: As a Patient Services Coordinator, you will play a critical role in supporting our clinicians in providing exceptional patient care. Your primary responsibilities will include:

  • Reconciling patient payments and units billed while maintaining confidentiality and adhering to HIPAA guidelines
  • Verifying insurance coverage and benefits, as well as obtaining prior authorizations and approvals
  • Managing over-the-counter collections and reconciling charges on a weekly and monthly basis
  • Maintaining positive relationships with patients, providers, clinicians, and internal operational departments

What You'll Get:

  • Competitive compensation with opportunities for performance-based incentives
  • Professional development through internal training programs and strategic partnerships
  • Potential for career advancement within a nation-wide company
  • Comprehensive benefits package, including fitness incentives, employee assistance programs, paid time off, and extended illness bank

Qualifications:

  • High school diploma or equivalent required; submission of diploma for highest level of education obtained will be required
  • 1-2 years of customer service experience, with a preference for experience in the healthcare industry

About PT Solutions:

We're a physical therapist-owned private practice dedicated to expanding access to quality care. Our commitment to our clinicians and patients is evident in our industry-leading professional development opportunities, including ongoing evidence-based clinical education, dedicated mentorship, and an APTA-accredited Orthopaedic Residency Program. Join our community of like-minded professionals who share our passion for transforming care and making a lasting impact.



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