Current jobs related to IT Support Specialist - Denver, Colorado - SRS Acquiom

  • IT Support Specialist

    3 weeks ago

    Denver, Colorado, United States IT Avalon Full time

    Job SummaryWe are seeking a skilled End User Support Specialist to join our IT team at IT Avalon. As a key member of our support team, you will provide high-quality technical support to our end-users, ensuring their productivity and satisfaction.Key ResponsibilitiesProvide timely and effective technical support to end-users via phone, email, or...

  • Technical Support Specialist

    1 week ago

    Denver, Colorado, United States IT Avalon Full time

    Job Description:At IT Avalon, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality technical support to our end-users, ensuring their productivity and satisfaction.Key Responsibilities:Provide timely and effective technical support to end-users via...

  • Technical Support Specialist

    4 weeks ago

    Denver, Colorado, United States IT Avalon Full time

    Job DescriptionAt IT Avalon, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our end-users.Key Responsibilities:Technical Support: Provide timely and effective technical support to end-users,...

  • RN LTAC Healthcare Support Specialist

    2 weeks ago

    Denver, Colorado, United States HealthCare Support Full time

    RN LTAC Healthcare Support SpecialistHealthCare Support is seeking a skilled RN LTAC to join their team for a 13-week contract in Denver, Colorado. This opportunity offers a competitive compensation package, including immediate enrollment in health insurance, dental insurance, life insurance, and an employee assistance program. Additionally, you will have...

  • IT Support Specialist

    6 days ago

    Denver, Colorado, United States FieldGuide IT Full time

    At FieldGuide IT, we're passionate about delivering the best IT experience on the market today. As our Technology Coordinator, you'll be the champion of our PEOPLE FIRST mission, supporting a wide variety of clients and systems while ensuring seamless onboarding and offboarding processes.**Company Overview**FieldGuide IT is a vibrant and supportive team of...

  • IT Support Specialist

    1 month ago

    Denver, Colorado, United States Innova Solutions Full time

    Job Title: IT Support SpecialistInnova Solutions is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Provide technical support to clients via phone, email, and in-personTroubleshoot...

  • Desktop Support Specialist

    1 month ago

    Denver, Colorado, United States IT Managed Services Company Full time

    {"h1": "Desktop Support Consultant Job Description"} Job Summary We are seeking a skilled Desktop Support Consultant to manage our client's IT infrastructure and ensure its smooth operation. This is a full-time position, but we will consider part-time. Remote and on-site work is necessary. Travel to clients within the Denver Metro area is required. You...

  • IT Support Specialist

    7 days ago

    Denver, Colorado, United States State of Colorado Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at the State of Colorado. As an IT Support Specialist, you will provide technical support to our staff and ensure the smooth operation of our IT systems.Key Responsibilities:Provide technical support to staff via phone, email, and in-personTroubleshoot and...

  • IT Support Specialist

    2 weeks ago

    Denver, Colorado, United States Tekgence Full time

    Job Title: Technical Support SpecialistDuration: 6 monthsLocation: Denver, COWe are seeking a highly skilled Technical Support Specialist to join our team at Tekgence. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Assist customers with questions...

  • IT Support Specialist

    2 weeks ago

    Denver, Colorado, United States Collabera Full time

    Job Title: IT Helpdesk SpecialistCollabera is seeking a skilled IT Helpdesk Specialist to join our team in Denver, Colorado.Job Summary:We are looking for a highly motivated and organized IT Helpdesk Specialist to provide technical support and assistance to our clients. The successful candidate will be responsible for identifying and resolving technical...

  • IT Support Specialist

    2 weeks ago

    Denver, Colorado, United States Open Systems Technologies Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Open Systems Technologies.Job Summary:The IT Support Specialist will be responsible for providing technical support to our customers, troubleshooting and resolving issues with our hosting environments, and maintaining a high level of customer...

  • IT Support Specialist

    2 weeks ago

    Denver, Colorado, United States Initial Full time

    Job OverviewInitial.IT is seeking a skilled IT Support Specialist to join our team of technology professionals. As an IT Support Specialist, you will be responsible for providing top-notch remote and on-site IT support to our clients in the Denver Metro area.Key Responsibilities:Provide technical support and troubleshooting for a variety of network and...

  • RN LTAC Healthcare Support Specialist

    2 weeks ago

    Denver, Colorado, United States HealthCare Support Full time

    RN LTAC Job Opportunity with HealthCare SupportWe are seeking a skilled RN LTAC to join our team in Denver, Colorado. As a RN LTAC with HealthCare Support, you will have the opportunity to work with a dynamic team and provide high-quality patient care.Benefits of Working with HealthCare SupportImmediate enrollment in health insuranceDental insuranceLife...

  • Support Specialist

    2 weeks ago

    Denver, Colorado, United States Tribe Recovery Homes Inc. Full time

    Support SpecialistAt Tribe Recovery Homes Inc., we are seeking a highly motivated and compassionate Support Specialist to join our team. In this role, you will play a vital part in helping individuals achieve their goals and overcome challenges.Key Responsibilities:Provide support and guidance to clients in achieving their personal and professional...

  • IT Support Specialist

    2 weeks ago

    Denver, Colorado, United States Insight Global Full time

    IT Support SpecialistWe are seeking an IT Support Specialist to join our team at Insight Global. As a key member of our IT team, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to clients via phone, email, and in-personManage and resolve...

  • IT Support Specialist

    1 month ago

    Denver, Colorado, United States Innova Solutions Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Innova Solutions. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our systems are running smoothly.Key Responsibilities:Provide technical...

  • IT Support Specialist

    1 month ago

    Denver, Colorado, United States Real-Time Innovations Full time

    IT Support Specialist IWe are seeking a highly skilled and motivated IT Support Specialist I to join our team at Real-Time Innovations. As an IT Support Specialist I, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and customers...

  • IT Support Specialist

    2 weeks ago

    Denver, Colorado, United States TEKsystems Full time

    Job Title: IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team at TEKsystems. As a key member of our IT team, you will provide technical support and assistance to our clients and internal teams.Key Responsibilities:Provide technical support and troubleshooting for IT-related issuesAssist with the installation and...

  • Cardiac Catheterization Specialist

    2 weeks ago

    Denver, Colorado, United States HealthCare Support Full time

    Cath Lab Technologist OpportunityHealthCare Support is seeking a skilled Cath Lab Technologist for a 13-week contract in Denver, Colorado.Benefits of Working with HealthCare Support:Immediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification...

  • IT Support Specialist

    1 month ago

    Denver, Colorado, United States HDR Full time

    Job Title: IT Support SpecialistAt HDR, we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in providing technical support to our staff, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key Responsibilities:Apply technology to address...

IT Support Specialist

2 months ago

Denver, Colorado, United States SRS Acquiom Full time
Job Opportunity at SRS Acquiom

About SRS Acquiom

SRS Acquiom is a leading innovator in the financial services technology sector, boasting a long history of consistent growth, profitability, and innovation. Since its inception in 2007, the company has had a profound impact on how Mergers and Acquisitions (M&A) and Loan Agency transactions are conducted globally. Today, SRS Acquiom offers a comprehensive suite of services that include virtual data rooms, escrow, payment administration, shareholder representation, and administrative and collateral agent. This cutting-edge platform has become the go-to solution for many of the world's largest and most successful companies as they navigate complex transactions in the global M&A and Loan Agency markets.

Our Mission

We are seeking exceptional individuals to join our team and contribute to our continued success. If you are looking to be part of a dynamic, entrepreneurial environment in a well-established company, we encourage you to explore this opportunity.

Benefits for Our Employees

  • Comprehensive Benefits Package: We offer a comprehensive benefits package, including medical, dental, and vision coverage, starting on day one.
  • 401(k) Plan with 4% Matching: Our 401(k) plan includes a 4% company match to help you plan for your future.
  • Discretionary Time Off: We offer discretionary time off to ensure you have a healthy work-life balance.
  • Discretionary Bonus Incentive: Our discretionary bonus incentive program rewards your hard work and dedication.
  • Fitness Credit: We provide a fitness credit to support your physical and mental well-being.
  • Pre-tax Plans: Our pre-tax plans include dependent care, transportation, and flexible spending options to help you save on taxes.
  • Transportation Reimbursement: We offer transportation reimbursement for qualified positions to help you get to work.
  • Benefits Reimbursement: Our benefits reimbursement program helps you cover out-of-pocket expenses.

IT Support Technician Position Summary

SRS Acquiom is currently seeking an IT Support Technician to join our IT Support team. The IT Support team is responsible for all areas of internal desktop and cloud app support, hardware support, and maintains network infrastructure for our office locations.

This team supports an environment of 75% macOS machines and 25% Windows machines.

Responsibilities

  • Hardware and Software Support: Provide hardware and software support for both in-person and remote clients with macOS and Windows systems, with the majority being macOS devices.
  • Ticket Management: Prioritize, assign, and respond to internal client issues (submitted via ticketing system or in-person); manage tickets through to completion.
  • End-user Training: Perform end-user training on macOS and other company-provided software and hardware.
  • Diagnostics and Troubleshooting: Perform diagnostics to collect information to determine and correct the source of error and isolate performance issues.
  • Software Deployment: Test and deploy new software, hardware, procedures, installation, conversion, and upgrade activities.
  • Inventory Management: Maintain database of all staff inventory, user accounts, and logins to facilitate on/off-boarding process.
  • Vendor Engagement: Engage with vendors when necessary to research issues and determine and implement recommended solutions.
  • Equipment Inventory: Maintain inventory levels of equipment to facilitate on-boarding process.
  • Cloud App Provisioning: Provision user accounts in cloud apps, VoIP system, cloud faxing, copiers, and secure printing management system.
  • New Employee Onboarding: Manage new employee onboarding process from creating accounts to provisioning devices to in-person training and IT orientation on Day 1.
  • Backup and Recovery: Maintain employee backup system as part of Disaster Recovery/Backup Plan.
  • Help Desk Automation: Automate help desk tasks and maintain security profiles via MDM software (JAMF/Intune) for laptops and company smart phones.
  • Documentation: Follow documented troubleshooting procedures and standards.
  • Contributions: Contribute ideas and recommendations to and assist in writing IT/Admin and Tech Training documentation.
  • Other Tasks: Perform other tasks as assigned.

Requirements and Skills

  • Education: Bachelor's Degree preferred, or equivalent combination of education, training, and experience.
  • Experience: Candidate must have a minimum of 1 year experience supporting macOS laptops or desktops in an enterprise environment.
  • Technical Skills: Experience supporting computers running macOS to current) and Windows 10, cloud-based email and productivity tools (Office 365 & Google G-Suite), and mobile devices running iOS.
  • Communication Skills: Proven ability to listen respectfully and communicate effectively with non-technical staff.
  • Technical Knowledge: Computer configuration and application setup experience with equal weight given to Windows and macOS.
  • Network Infrastructure: Experience installing, and troubleshooting network infrastructure and technologies including wired and wireless infrastructure, VoIP, and managed printing.
  • MDM Tools: Experience using centralized management/MDM tools for OS configuration and administration.
  • Printer Maintenance: Knowledge of basic printer maintenance tasks such as clearing paper jams and toner replacement.
  • Documentation: Ability to follow written documentation for tasks and procedures.

Desired Characteristics

  • Networking: Experience configuring networking switches and firewalls (ie. VLAN assignments, switchport settings, DHCP, firewall policies).
  • Cloud Apps: Experience configuring cloud apps for Single Sign-On with Active Directory or other SSO provider (ie. OKTA, OneLogin, JumpCloud).
  • Windows Server: Experience with Windows Server/Active Directory, Bash scripting for macOS, virtualization, and help desk automation.
  • Financial Services: Experience working in financial services or legal environments.

Physical Requirements and Special Demands

  • Availability: Must be available to work standard business hours, and occasional nights/weekends.
  • On-site Work: Must be able to work on-site in Denver office majority of time.
  • Lifting: Must be able to routinely lift 30 lbs.