Operations Business Intelligence Specialist
6 days ago
The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. As a Business Analyst Lead for Operations, you will join this team and contribute to earning the trust of our customers through close collaboration and high-quality outcomes.
Your Key Responsibilities
Drive CDX (Customer Delivery Experience) improvement with BDSO as SPOC (Single Point of Contact). Prepare week to week/QXR shipment bridges, maintain risks/opportunities listing, and input overrides into forecast to align to company commit. Support forecast cycle (AKA 'QXR') presentation materials. Track/monitor quarterly output and shipment forecast for all systems and reliant. Develop productive relationships with various departments within the company including Finance, Sales Operations, Regions, and Bus Development to ensure timely and accurate forecast of the company's shipment. Spearhead continuous improvement activities for BDSO Demand Management team (including business POR design, enhancements of forecasting tools, and BDSO Playbook site management). Drive EOQ (End of Quarter) Procedure as SPOC (Single Point of Contact). Review Rev Rec (Rev Recognition) BKOs for Revenue team to meet corporate revenue commit.
Requirements
Candidates must have strong accountability and sense of ownership. The ideal candidate exhibits a sense of urgency as needed. Proficient in Microsoft suite, with advanced Excel skills, SAP, and CRM experience. Advanced analytical skills to interpret and utilize data for decision making. Excellent verbal and written communication with experience influencing stakeholders is necessary. A Bachelor's degree in Supply Chain, Operations Management, Business, or related field with 2+ years of related experience; or an advanced degree without previous professional experience; or equivalent work experience is required. Preferred qualifications include 4+ years of related experience in Business Operations, Operations Planning or Sales Operations, preferably in the semiconductor industry. Power BI or other related experience preferred. Data Science/Data Analytics experience a plus.
Benefits
We offer a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely. We invest in our people throughout the phases of their life with a comprehensive set of outstanding benefits. Discover more at Lam Benefits.
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