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Customer Service Ambassador

3 weeks ago

Hyannis, Massachusetts, United States Carroll Physical Therapy Inc Full time
Job Summary

We are seeking a highly motivated and organized Customer Service Ambassador to join our team at Carroll Physical Therapy Inc.

This role will be responsible for providing exceptional customer service to patients, answering phone calls, scheduling appointments, and maintaining accurate records.

The ideal candidate will have excellent communication skills, be computer literate, and have previous experience in a medical office or front desk setting.

A competitive salary of $45,000 - $55,000 per year, depending on experience, is offered to the successful candidate.

Key Responsibilities:

  • Warmly greet patients and guests
  • Answer phone calls in a friendly and timely manner
  • Schedule appointments and maintain accurate records
  • Maintain excellent communication channels between therapists, patients, and main office
  • Collect co-payments and perform other administrative duties

Requirements:

  • Computer literacy and data entry skills
  • Medical office or front desk experience
  • Coperative and friendly attitude

Benefits:

  • A competitive salary
  • A supportive work environment