Sales Team Member
3 days ago
Floor & Decor Holdings, Inc. is seeking a Sales Team Member to join our team. This role offers an estimated salary of $16.00 USD per hour and comes with various benefits.
Job OverviewThis Sales Team Member position plays a key role in providing customers with friendly and accurate service and support in finding products to complete their projects. Our Sales Team Members contribute to a fast-paced, safe environment by keeping sales departments clean and well-stocked.
Key Responsibilities:- Connect with customers, ask about their projects, recommend our products, and excite customers about their purchases.
- Provide above-and-beyond customer service and exceed customer expectations when assisting customers.
- Maintain the in-stock condition of assigned areas and ensure they are clean, shoppable, and safe.
- Work in cooperation with management and team members to achieve sales goals.
- Process customers at checkout using the point-of-sale (POS) system.
- Process customer refunds and exchanges according to established guidelines.
- Follow established cash, check, and credit card acceptance procedures.
- Create price tags and merchandise signs. Stock, tag, and display merchandise.
- Act and work in a manner consistent with the company's core values.
- Demonstrate and understand compliance with the company's safety processes.
- Answer telephone calls according to the company guidelines.
- Be available to assist in other areas of the store as needed.
- Must be 18 years or older.
- Knowledge of basic math skills.
- Customer service experience.
- Ability to handle multiple tasks and work well under pressure.
- Some positions may require completion of forklift certifications through F&D.
- Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
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