Innovation and Technology Specialist

1 week ago

Framingham, Massachusetts, United States The TJX Companies, Inc. Full time
Job Title: Sr. Innovation and Technology Specialist

Join The TJX Companies, Inc. in a dynamic role that combines innovation, technology, and business acumen. As a Sr. Innovation and Technology Specialist, you will be responsible for driving the growth of your career while contributing to the success of our company.

About the Role:

This is a hybrid role that requires being in the Framingham, MA office 2 days per week. The successful candidate will act as a primary partner with IT for all aspects of technology, including new stores, systems conversions, testing, pilots, and roll-outs. You will support the research, investigation, testing, and potential application of innovation and technology to enhance customer experience and profit.

Key Responsibilities:
  • Conduct feasibility analysis on the applicability of innovation and technology products and vendors in HomeGoods/Homesense to achieve stated objectives.
  • Analyze the applicability of innovation, determine equipment requirements, and estimate required capital and savings for broad implementation, ROI, and business case justification.
  • Support the prototyping, testing, and pilot studies of automation pre-implementation, working directly with key positions in Store Operations, IT, Engineering, Facilities, Finance, Transportation, GS&P, and Distribution Services.
  • Develop the testing criteria for automation pilots and conduct pilot audits to ensure implementation criteria are achieved prior to network implementation.
  • Develop and assist in the plans for training of the new technology once implementation is approved.
  • Develop and conduct post-implementation audits to verify that financial and capacity results were achieved.
  • Support the development of post-implementation reporting for monitoring of technology effectiveness and impact and report to Sierra/TJX leadership on project status for all automation projects phases and progress against milestones.
  • Areas include all store systems; Register POS, markdowns, Back Office Applications, Work Force Management, IT hardware, and Learning platforms.
  • Complete special projects as assigned.
  • Purchase materials, software, or equipment required for testing.
  • Determine and triage applicable technology vendors.
  • Research and recommend technology and vendors.
  • Be responsible for accurate business case development, background source data, and justification for technology capital.
  • Implement most effective reporting mechanisms for project management and critical decision-making information.
  • Support the creation of project management plans and annual budgets for review by Senior Leadership.
Requirements:
  • 2-4 years' experience in capital justification, best practices, process engineering, and project management, preferably in a Store Operations or Store Management role.
  • Bachelor's Degree or equivalent experience.
  • Project Management Certification (PMI) is a plus.
  • Six Sigma experience or exposure at a Green Belt level.
  • Deep knowledge of Store Operations.
  • Strong presentation skills.
  • Deep knowledge of IT and systems relative to stores and store technology.
  • Excellent written and verbal communication skills.
  • Strong influencing skills.
  • Strong knowledge/use of Microsoft suite of products (Word, Excel, PowerPoint, etc.).
What We Offer:
  • Competitive Pay.
  • Hybrid Work Environment.
  • Weekly paychecks.
  • Paid time away.
  • Programs to support environment and corporate responsibility.
  • TAAP – TJX Associate Assistance Programs.
  • Associate Discount.
  • Career Development Opportunity.
  • Be a part of an inclusive team.

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

This position has a starting salary range of $72,100 to $91,800 per year.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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