Commercial Customer Service Representative
4 weeks ago
At MVD Express, we are seeking a highly skilled and customer-focused Commercial Customer Service Representative to join our team. As a key member of our Commercial Division, you will be responsible for providing exceptional service to our commercial clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide timely and accurate responses to commercial client inquiries via phone, email, and in-person
- Process data entry with high accuracy and efficiency
- Meet strict client deadlines and maintain a high level of productivity
- Collaborate with internal teams to resolve client issues and improve overall service quality
Requirements:
- Excellent verbal communication and interpersonal skills
- Ability to type at least 45 words per minute
- Detail-oriented and multitasking capabilities
- Problem-solving skills and ability to work in a fast-paced environment
We Offer:
- $13.00 starting wage
- Medical, dental, and vision benefits
- STD, LTD, and life insurance
- Employee assistance program and referral program
- Discounts on MVD services
- Major holidays off, paid holidays, and every Sunday off
- Paid time off and unpaid time off
- Business casual dress code
MVD Express is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression. We participate in the E-Verify Program and will provide information from each new employee's Form I-9 to confirm work authorization.
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