Enterprise Administrator

1 month ago


Springfield, Illinois, United States Innovative Data Solutions, Inc. Full time

We are seeking a highly skilled IT professional to support our mission-critical IT infrastructure for the US Government Intelligence, Defense, and Homeland Security communities.

The ideal candidate will have a strong background in Microsoft and Linux enterprise administration, with experience in managing Windows and Linux workstations, troubleshooting application functionality, and providing remote end-user desktop support.

Responsibilities will include:

  • System administrative advisory duties, including management of Windows and Linux workstations on EVDI
  • Troubleshooting application functionality, crash, and performance
  • Investigating user performance and working with external teams to improve user experience
  • Assisting customers with Tier 2 incident resolution for Linux and Windows applications
  • Providing remote end-user desktop support
  • Identifying, analyzing, and resolving system incidents with both short-term workarounds and long-term solutions

Required skills include:

  • Active Directory Administration
  • DNS, DHCP, DFS, LDAP
  • Windows 10, Server 2012, Server 2016
  • Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
  • Linux Operating system
  • Understanding of ServiceNow, NETS, or other ticketing process

Desired skills include:

  • Microsoft System Center Configuration Manager
  • PowerShell
  • Virtualization Environments (VMware, Citrix)
  • Profile management utilizing the VMware User Experience Management (UEM) tool
  • Microsoft Exchange
  • Telephone/Video support
  • Networking

Education/Qualifications:

  • Bachelor's Degree and 5+ years of experience or an equivalent years of education and years of experience
  • Active TS/SCI clearance and a CI polygraph

Benefits and Perks:

  • Industry-competitive salary well above market average
  • 401K plan with 4% company match, immediately fully vested
  • Referral bonuses up to $10,000
  • 100% company-paid benefits

Cigna OAP $0 deductible Medical plan for employee + family

Vision and Dental plan for employee + family

Short Term Disability for employee

Long Term Disability for employee

Life Insurance for employee

Flexible Paid Time Off Policy

180 hours (minimum) per year of PTO with additional time at manager discretion

10+ Company Holidays per year

6 weeks paid maternity and paternity leave

Flexible work environment to accommodate commuting, family, and personal schedules

Company-sponsored training and certifications

No questions asked professional/business/technical book reimbursement

Company-paid training and conference attendance and travel expenses

Company Overview:

Innovative Data Solutions (IDS) is a small business specializing in engineering and supporting mission-critical IT infrastructure for the US Government Intelligence, Defense, and Homeland Security communities.

Established in 2008, IDS has 14 years of experience delivering IT solutions to the Federal market. We're a small company of technology enthusiasts and we thrive on exceeding expectations. We specialize in Hybrid Cloud Infrastructure, Enterprise Storage, High Performance Computing, Cybersecurity, and Data Analytics.

Across these technology areas, we provide full lifecycle services: strategy, design, implementation, and operations.

IDS engineers are based in Washington, DC, and St. Louis, MO, and are experienced working with US Government installations across the US, Europe, and Asia.



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