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Guest Services Associate
2 months ago
The Front Desk Coordinator at Weeks & Irvine LLC plays a crucial role in managing the reception area and providing essential administrative support. As the initial point of contact for our clients and visitors, this position requires a friendly demeanor and exceptional organizational skills.
Key Responsibilities:
- Welcome and assist guests upon their arrival at the office.
- Guide visitors to the correct personnel or meeting spaces.
- Handle incoming phone calls by screening and directing them appropriately.
- Maintain a clean and organized reception area, ensuring all necessary supplies are available.
- Provide accurate information to clients and visitors both in-person and through phone or email communications.
- Uphold office security by adhering to safety protocols and managing access at the reception desk.
- Manage inventory and order supplies for the front office as needed.
- Coordinate schedules and update calendars for meetings.
- Perform various clerical tasks such as filing, photocopying, and faxing.
Required Skills:
- Demonstrated experience in a receptionist or front office role.
- Proficient in Microsoft Office Suite.
- Familiarity with office equipment, including fax machines and printers.
- Professional appearance and demeanor.
- Strong written and verbal communication abilities.
- Resourceful and proactive in addressing challenges.
- Excellent organizational and multitasking skills.
- Ability to prioritize tasks effectively.
- Customer service-oriented mindset.