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Guest Services Associate

2 months ago


Charleston, South Carolina, United States Weeks & Irvine LLC Full time
Position Overview

The Front Desk Coordinator at Weeks & Irvine LLC plays a crucial role in managing the reception area and providing essential administrative support. As the initial point of contact for our clients and visitors, this position requires a friendly demeanor and exceptional organizational skills.

Key Responsibilities:

  • Welcome and assist guests upon their arrival at the office.
  • Guide visitors to the correct personnel or meeting spaces.
  • Handle incoming phone calls by screening and directing them appropriately.
  • Maintain a clean and organized reception area, ensuring all necessary supplies are available.
  • Provide accurate information to clients and visitors both in-person and through phone or email communications.
  • Uphold office security by adhering to safety protocols and managing access at the reception desk.
  • Manage inventory and order supplies for the front office as needed.
  • Coordinate schedules and update calendars for meetings.
  • Perform various clerical tasks such as filing, photocopying, and faxing.

Required Skills:

  • Demonstrated experience in a receptionist or front office role.
  • Proficient in Microsoft Office Suite.
  • Familiarity with office equipment, including fax machines and printers.
  • Professional appearance and demeanor.
  • Strong written and verbal communication abilities.
  • Resourceful and proactive in addressing challenges.
  • Excellent organizational and multitasking skills.
  • Ability to prioritize tasks effectively.
  • Customer service-oriented mindset.