Fitness Team Member

2 days ago


Cherry Hill, New Jersey, United States Planet Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Team Member. In this role, you will be responsible for providing exceptional member service by greeting members, prospective members, and guests in a friendly and professional manner.

  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Handle all front desk related activities, including checking members into the system, facilitating updates to member accounts, responding to member questions and concerns, and assisting in maintaining the neatness and cleanliness of the club.
  • Facilitate new member sign-ups and take prospective members on tours of the facility.
Key Responsibilities:
  • Provide excellent customer service through phone, email, and in-person interactions.
  • Maintain accurate records and reports as required.
  • Assist with various administrative tasks, including data entry and processing.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Basic computer skills and knowledge of software applications.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and interpersonal skills.


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