Admissions Operations Coordinator
3 weeks ago
About the Role:
Rosalind Franklin University of Medicine & Science is seeking a skilled Admissions Operations Coordinator to support our admissions operations, data management, and enrollment marketing functions.
Job Summary:
The Admissions Operations Coordinator will work closely with admissions, marketing, and program staff to maintain and develop Admissions CRM (Slate), resolve troubleshooting issues, and lead annual application updates. This role requires a strong understanding of Slate's various capabilities and the ability to collaborate with cross-functional teams.
Responsibilities:
- Maintain and develop Admissions CRM (Slate), including resolving all troubleshooting issues.
- Lead the annual application updates and prepare the Slate instance for new cycles across all degree programs, ensuring optimal functioning of the admissions application for all stakeholders.
- Perform regular audits to ensure data integrity and CRM optimizations.
- Implement and maintain Slate hosted applications, checklists, payments, and materials
- Build and implement standard CRM functions including but not limited to: Forms, Communication Flows, Events, Queries/Reports, Records and Portals.
- Investigate and configure Slate forms, communications, events, interviews, portals, workflows, automations, queries, and reports.
- Support recruitment efforts by understanding the data maintained in Slate CRM, Colleague SIS, and third-party vendors and preserve the integrity of data.
- Collaborate with Assistant Director of Communications and Enrollment Marketing to schedule recurring communications and evaluate the effectiveness of campaigns through reports.
- Build and maintain student portals and forms to ensure a positive user experience throughout the application and enrollment cycle.
- Keep up to date on and recommend use of latest Slate features and make recommendations on ways to leverage Slate in specific program recruitment
- Meet with admissions staff to determine and implement strategies to optimize the CRM to improve recruitment practices.
- Fulfill security requests and audits for Slate CRM for admissions staff including users across the university.
Requirements:
- Baccalaureate degree in computer systems, engineering, communications, business, or related field.
- 3-5 years of experience with all modules and features of the Technolutions Slate CRM.
- Experience working in a graduate enrollment management environment.
- Prior experience in a fast-paced environment.
Compensation and Benefits:
This is a full-time position with an estimated salary range of $65,000-$80,000 per year, depending on qualifications and experience. We offer a comprehensive benefits package, including medical, dental, and vision plans, paid parental leave, short-term and long-term disability plans, life insurance, flexible spending accounts, and a 403(b) retirement plan which includes an 8% employer contribution after 2 years of service.
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