Ophthalmic Medical Assistant
4 days ago
Ramin Tayami MD Inc is seeking a highly skilled and experienced Back Office Ophthalmic Medical Assistant to join our team in a dynamic and fast-paced Ophthalmology practice in Southern California.
We are a high-volume practice offering competitive compensation and benefits, including health insurance, PTO, and a profit-sharing plan.
Key Responsibilities:
Back Office Medical Support:
- Provide physicians and their clinics with necessary equipment and supplies for efficient clinic operations.
- Ensure exam rooms are organized before and after clinic sessions.
- Maintain eye drop samples and coordinate with representatives under the supervision of the BO Supervisor.
- Respond to patients' questions in the office and over the phone.
- Process prescription refills.
- Obtain authorizations for in-office procedures and specialist referrals.
- Conduct necessary testing, including Visual Fields, OCT, Fundus Photos, Pachymetry, and Topography.
- Calibrate equipment daily, weekly, monthly, and quarterly as directed by the manufacturer.
- Administer TearLab and iLUX treatments for dry eye.
- Document patient information in NextGen and maintain a thorough understanding of the system.
- Send patient information to the Patient Portal.
- Travel to satellite offices.
- Order back office supplies and inventory in assistance to the BO supervisor.
- Manage and catalog photos into NextGen.
- Assist with patient workups and support doctors as needed.
- Train new hires and students.
- Stock satellite offices.
- Maintain, clean, and handle back office equipment.
- Schedule outside testing, such as retinal evaluations, CT scans, and MRI's, and print pathology for physician review.
Administrative Support:
- Perform administrative tasks as needed, including front office and patient scheduling duties.
Requirements:
- Minimum of 1 year back office experience in Ophthalmology.
- Experience working with a retina specialist.
- COA, COT, or COMT certification preferred.
- Excellent computer skills, including Microsoft Office.
- NextGen experience is a plus.
- Ability to work in a fast-paced environment.
- Great customer service skills.
- Excellent verbal and written communication skills.
- Organized and detail-oriented.
- Management or leadership experience a plus but not required.
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