Customer Service Representative

4 weeks ago


Houston, Texas, United States Recruiting Source International Full time

Job Summary:

We are seeking a highly organized and detail-oriented Customer Service Clerk to join our team at Recruiting Source International. As a Customer Service Clerk, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving routine customer problems.

Key Responsibilities:

  • Respond to customer inquiries via mail, telephone, email, and personal contact
  • Resolve routine customer problems and refer non-routine issues to supervisor
  • Perform data entry activities to update customer records
  • Provide information about City services, ordinances, policies, procedures, and pricing
  • Assist with maintaining demographic, laboratory, epidemiologic, treatment, and clinical information for all cases, suspects, contacts, and preventive treatment patients

Requirements:

  • High school diploma or equivalent
  • Six months of clerical/customer service experience
  • Valid Texas Driver's License

Work Environment:

The position requires occasional stooping or bending and occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight). The work environment is essentially normal with acceptable lighting, temperature, and air conditions.

Physical Skill:

The position requires the ability to make simple gross motor responses.



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