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Patient Access Coordinator

2 months ago


Fall River Massachusetts, United States Southcoast Health System, Inc. Full time
About the Role

We are seeking a highly skilled Patient Access Representative to join our team at Southcoast Health System, Inc.

Key Responsibilities
  • Check-in and check-out patients at assigned practices, ensuring a smooth and efficient experience.
  • Perform various pre-registration functions, including scheduling patient visits, tests, and surgical procedures.
  • Greet patients, answer and triage telephone calls, and provide exceptional customer service.
  • Perform various clerical and administrative functions, including data entry and record-keeping.
  • Cover different offices as needed or directed, demonstrating flexibility and adaptability.
Requirements
  • High school diploma or equivalent required.
  • Good computer and typing skills, with the ability to learn and adapt to new systems.
  • Excellent customer service and interpersonal skills, with a focus on building strong relationships with patients and colleagues.
  • Good organizational skills and ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • One year of medical office practice experience or graduation from a medical secretary program or equivalent preferred.
  • Must be fully vaccinated against seasonal influenza and COVID-19 virus or exempt for medical or personal reasons.
What We Offer
  • Competitive hourly rate of $27.50.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A generous earned time off package, allowing for relaxation and rejuvenation.
  • An Employee Wellbeing Program, promoting physical and mental health.
  • A 403B Retirement Plan with company match, securing your financial future.
  • Tuition assistance and Federal Loan Forgiveness programs, supporting your education and career growth.
  • Professional growth opportunities and customized leadership training, helping you advance in your career.