Patient Access Representative

4 weeks ago


Fall River, Massachusetts, United States Southcoast Health System Full time

Unlock Your Potential with Southcoast Health System

We are seeking a talented Patient Access Representative - Rehab to join our team at Southcoast Health System. As a key member of our Rehabilitation Services department, you will play a vital role in ensuring seamless patient care and exceptional customer service.

About the Role

Under the general supervision of the Team Leader, Rehab Operations, you will perform a variety of office support and coordination duties to facilitate patient care processes. Your strong reasoning and critical thinking skills will enable you to multitask in a fast-paced environment, providing exceptional customer service to patients and their families.

What We Offer

  • A culture of well-being that celebrates diversity and inclusivity
  • Competitive pay and comprehensive benefits package
  • Generous Earned Time Off Package
  • Employee Wellbeing Program
  • 403B Retirement Plan with company match
  • Tuition assistance / Federal Loan Forgiveness programs
  • Professional growth opportunities and customized leadership training

Responsibilities

  • Perform office support and coordination duties to facilitate patient care processes
  • Provide exceptional customer service to patients and their families
  • Work collaboratively with the Rehabilitation Services team to ensure seamless patient care
  • Meet productivity and quality standards in a fast-paced environment

Requirements

  • High school graduate or GED required; Associate's Degree preferred
  • Over three years of related medical office work experience required
  • Strong reasoning and critical thinking skills essential
  • Exceptional customer service skills required
  • Proficient keyboarding skills and computer experience necessary

Pay Range

USD $27.50 /Hr.



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