Sales Representative

1 week ago

Nashville, Tennessee, United States Triangle Fastener Corporation Full time
Inside Sales Representative Job Description

Triangle Fastener Corporation is a leading wholesale distributor in the construction industry, serving the US and beyond since 1977. We are seeking a highly motivated Inside Sales Representative to join our team at our office in Madison, TN.

This role is ideal for an ambitious individual who can thrive in a fast-paced environment while working collaboratively with supportive and knowledgeable professionals.

Key Responsibilities:
  • Provide comprehensive support for all customer sales transactions, including those initiated by the Outside Sales team.
  • Generate sales through phone, email, and electronic communication channels.
  • Handle order and quotation requests, efficiently manage order entries, and drive overall customer satisfaction through exceptional service and support.
  • Monitor and maintain proper inventory levels and turnover rates utilizing replenishment systems, optimizing supply chain efficiency.
  • Cultivate and nurture strong working relationships with vendors to enhance partnership and service quality.
  • Perform follow-up procedures to guarantee punctual shipment of products sold, fostering customer trust.
  • Manage walk-in counter, phone, and email customer inquiries, providing product guidance as needed to meet customer needs.
  • Coordinate and support sales efforts initiated by Outside Sales personnel, contributing to the overall sales strategy.
  • Maintain the showroom and offer innovative marketing ideas to promote key products and promotions, ensuring a clean and well-stocked presentation.
  • Pull orders for counter sales as needed, in a timely & efficient manner.
  • Maintain seamless communication with Branch Operations Manager, sales teams, and warehouse personnel daily.
  • Regularly audit the open sales reports to uphold data accuracy and operational efficiency.
  • Process and dispatch samples, catalogs, and credit applications sourced from the sales leads.
Requirements:
  • 1+ years of prior experience in a customer service position, or related position.
  • 3+ years of prior experience in an inside sales position, or related position.
  • High School Diploma/GED.
  • Associate degree in business, sales, marketing or similar, or equivalent level of prior relevant experience.
  • Proficient in Microsoft Office Suite.
  • Proficient in multitasking to efficiently manage various responsibilities.
  • Skilled at working effectively in a collaborative environment.
  • Effective communication skills, both spoken and written.
  • Proficient in problem-solving, addressing challenges effectively.
  • Ability to learn & execute company's software, including SXE.

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